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PointZERO® is our full lifecycle approach to reducing and eliminating defects at the source, mitigating risks and decreasing or avoiding unnecessary costs, increasing productivity and speeding up time to market without sacrificing quality. It is an umbrella vision encompassing a shift in approach that goes across the application lifecycle model to reach business success.

Real project success is achieved when the focus is on risk and quality. PointZERO® refers to doing things right from the very first moment, the 'point zero', and places emphasis on the avoidance of rework by reducing risk; achieving quality right from the start.

The challenges

In today’s world organisations must be aware that effective and efficient IT is a precondition - in particular how it is integrated with the rest of the business. Costly over-runs and project failures represent millions of lost investments and opportunity costs. Many causes are identified; amongst others, weak communication, poorly stated requirements, and insufficient risk management. The effect is unnecessary rework.

The PointZERO® vision shows that to prevent rework we have to shift quality measures all over the application lifecycle. The message for managers that implement business change should be resoundingly clear: By identifying faults at the point where they occur, we can deliver better information systems at a lower overall cost. We all should do IT right the first time!

Facing the challenges

By focusing on risks and quality, in both process and end product, we achieve a reduction of waste of cost and time. PointZERO® is about parallel step-by-step improvement - beginning with small initial changes that result in a small but measurable reductions in cost and time. As stakeholders begin to realise these impovements, they will have the confidence to make further changes.

With PointZERO® we now have developed - and continue perfecting - an array of measures, methods and tools, all of which help better manage the flow of quality deliverables through the ALM, and achieve the delivery of better business solutions at a lower total cost and a shorter lead time.

The implementation of an effective PointZERO® strategy can take many forms, but it will always follow combinations of measures from these three core tracks:

  1. Industrialisation by deploying standardisation and tools that drive quality
  2. Enabling quality through the empowerment of the QA team with higher quality and collaboration
  3. Using smart inspiraton to arm an improvement program with cutting-edge possibilities
Collaboration aids success

The creation and operation of Business Technology encompasses the skilles of many disciplines throughout an organisation. It has become so complex that one single person can no longer have a complete overview. Collaboration is therefore key, in every phase of the application lifecycle and also between parties that are involved in different lifecycle activities. 

The overarching approach of PointZERO® actually brings a better situation for organisations that apply this vision, resulting in optimized application lifecycle activities, leading to an increase in business success.

PointZERO vision

  • Darren Coupland
    Darren Coupland
    Deputy CEO + COO
    020 7014 8900